All The Queer Post editions are carefully packed by hand and dispatched via Royal Mail during the second and fourth week of each month.

I hope to follow a more strict schedule in the future once demand is known.

Yes, for UK residents — shipping is included within the final product price.

No, for other countries - please enter your address and a flat rate will be visible.

Unfortunately I am unable to send The Full Ritual internationally due to fresh baked goods.

The Letter

• Sent via Royal Mail First Class in a protective envelope

• Estimated delivery: 1–2 working days after dispatch

The Brew

• Sent via Royal Mail Tracked 48 (Large Letter)

• Estimated delivery: 2–3 working days after dispatch

The Full Ritual

• Sent via Royal Mail Tracked 24 (Large Letter)

• Most parcels arrive the next working day after dispatch

• Please note Royal Mail does not guarantee next-day delivery and delays can occasionally occur

Once your order has been dispatched, you will receive an email with tracking information where applicable so you can follow your parcel’s journey.

No — all delivery estimates are provided by Royal Mail. Delays outside of our control can occasionally occur once parcels have been dispatched.

All bakes and teas are prepared fresh for each dispatch window and individually sealed in food-grade cellulose bags to help maintain freshness during transit.

Bakes are best enjoyed within 5 days of arrival.

Store in a cool, dry place away from direct sunlight. No refrigeration is required.

If you would like to keep your bakes for longer, they can be frozen in an airtight container upon arrival and defrosted at room temperature before serving.

All products are prepared in a kitchen that handles major allergens, including:

• gluten

• dairy

• eggs

• nuts

• soy

• sesame

Unfortunately, cross contamination cannot be guaranteed.

Specific ingredients and allergens for each month’s edition will always be listed within the product description.

Please contact us within 24 hours of delivery and include clear photographs of:

• the outer packaging

• damaged contents

• shipping label

We will review each case individually and offer an appropriate resolution where possible.

Please retain all packaging and contents, as Royal Mail may require evidence for compensation claims.

Royal Mail considers non-guaranteed services potentially lost after:

• 10 working days from the due delivery date for First Class and Tracked services

Delays before this timeframe can still occur due to courier disruptions, weather, or busy periods.

If your parcel is significantly delayed, please get in touch and we will do our best to help.

If your parcel is confirmed lost in line with Royal Mail’s compensation policies, we will work with you to either:

• arrange a refund where appropriate

• or offer store credit depending on stock availability

Claims may require confirmation periods in line with Royal Mail guidelines.

We cannot offer refunds or replacements for orders placed with incorrect shipping details. Please double-check all information before checkout.

For any order issues or questions, please contact us via our social media instagram inbox @bykatparker

I am currently in the process of setting up an email.

I am a team of one but I aim to respond within 2 working days, but please do give me some grace as I may be unwell!